Setting up IKEv2 VPN on Windows 11
Step-by-Step Setup Instructions
Open the Settings app by clicking the Start button and selecting the Settings icon, or press Windows + I.
Click on Network & Internet in the Settings window.
Click on VPN from the Network & Internet options.
Click the Add VPN button to create a new VPN connection.
In the VPN provider drop-down menu, select Windows (built-in).
In the Connection name field, enter a name for your VPN connection, for example: PremierVPN NY
In the Server name or address field, enter the hostname of the PremierVPN IKEv2 VPN server that you want to connect to. For example: ny2.premiervpn.net
Available PremierVPN Servers:
In the VPN type drop-down menu, select IKEv2.
In the Type of sign-in info drop-down menu, select Username and password.
Enter your PremierVPN credentials:
- In the Username field, enter the VPN username you received in your Activation Email
- In the Password field, enter the VPN password you received in your Activation Email
Click the Save button to create your VPN connection. Your configuration should look similar to the screenshots below:
Your VPN connection has now been created. To connect to the VPN, simply click on the Connect button next to the VPN connection that you created.
Troubleshooting
If you are having trouble connecting to your IKEv2 VPN, try the following solutions:
Basic Troubleshooting Steps
- Verify Your Information: Ensure you have entered the correct server name or address, username, and password
- Check Server Status: Make sure that your VPN server is online and accepting connections
- Restart System: Try restarting your computer
- Contact Support: If you are still having trouble, contact us for assistance
Common Connection Issues
Authentication Failed
Solutions:
- Double-check your username and password from your Activation Email
- Ensure there are no extra spaces or typos in your credentials
- Try copying and pasting your credentials directly from the email
- Contact support if your credentials appear to be incorrect
Connection Timeout
Solutions:
- Try connecting to a different PremierVPN server
- Check if your firewall is blocking the connection
- Temporarily disable antivirus software to test
- Ensure UDP ports 500 and 4500 are not blocked
Frequent Disconnections
Solutions:
- Enable "Connect automatically" in VPN advanced options
- Check your internet connection stability
- Try connecting to a server closer to your location
- Adjust power management settings for your network adapter
PremierVPN Server List
Choose the server location that best suits your needs. Closer servers typically provide better performance.
| Server Address | Location | Region |
|---|---|---|
uk1.premiervpn.net | United Kingdom | Europe |
ny1.premiervpn.net | New York | North America |
ny2.premiervpn.net | New York | North America |
jp1.premiervpn.net | Japan | Asia |
sk1.premiervpn.net | South Korea | Asia |
sw1.premiervpn.net | Sweden | Europe |
pl1.premiervpn.net | Poland | Europe |
de1.premiervpn.net | Germany | Europe |
mx1.premiervpn.net | Mexico | North America |
au1.premiervpn.net | Australia | Oceania |
sf1.premiervpn.net | San Francisco | North America |
ca1.premiervpn.net | Canada | North America |
fr1.premiervpn.net | France | Europe |
in1.premiervpn.net | India | Asia |
nl1.premiervpn.net | Netherlands | Europe |
sg1.premiervpn.net | Singapore | Asia |
sp1.premiervpn.net | Spain | Europe |
- Choose servers closer to your physical location for better speed
- Select servers in your desired country for geo-restricted content
- Try different servers if you experience connection issues